Description: TAP Air Portugal is committed to making air travel inclusive with its robust TAP Air Portugal Wheelchair Assistance services. Designed to accommodate passengers with reduced mobility, this assistance ensures a smooth experience from booking to arrival. When booking a flight, customers can request wheelchair support through TAP’s website, customer service, or at the airport. It's best to submit the request at least 48 hours before departure to guarantee personalized assistance. Once at the airport, trained staff assist with check-in, security, boarding, and baggage handling, ensuring passengers move through each phase of travel with comfort and dignity. TAP allows passengers to travel with personal wheelchairs, including battery-powered models, at no additional cost. These are handled with care and transported in the cargo hold. Staff also provide aisle chairs and lifting equipment for safe boarding and disembarkation. In-flight, cabin crew are trained to support passengers with mobility needs, and accessible seating is available upon request. Upon landing, wheelchair users receive assistance with deplaning and navigating through baggage claim and customs, ensuring their journey ends as smoothly as it began. Flight status updates and service modifications are available through TAP’s mobile app and website. If travelers need further assistance, customer service is available via phone, email, or at service desks in most airports. The Air Portugal Assistance service reflects the airline’s focus on accessibility, respect, and care—ensuring all passengers enjoy a dignified and supportive travel experience.
Category: Travel
Tag: Travel