Description: Vietnam Airlines Wheelchair Assistance ensures passengers with reduced mobility travel with dignity and comfort. If you require help getting from the terminal to the aircraft or onboard, this service is available free of charge. Passengers should submit a request at least 24 hours before departure to avoid any last?minute issues. There are three types of support: WCHR (ramp assist), WCHS (step assist), and WCHC (full cabin wheelchair assistance). The airline also allows usage of your personal mobility device—manual or battery?operated—once dimensions and battery type are declared ahead of time. Upon arrival at the airport, look for priority check?in counters; staff will help you through security, to the gate, and boarding. During the flight, cabin crew can help with seating and movements, though personal care in restrooms may not be possible. After landing, assistance continues: staff will assist you off the aircraft, through immigration or customs, and to the baggage claim if needed. Vietnam Airlines is committed to ensuring that passengers using wheelchairs receive seamless, respectful care from booking through to arrival. Always notify the airline at booking or call their contact center to guarantee your needs are met.
Category: Travel
Tag: Travel